MySuplea stores your products, intake history and lab values locally on your device. An account is optional and only involves an email address and a key envelope. You delete the two separately.
01
Delete local data
Applies to everyone, with or without an account: products, intake history, profile, lab values and observations live only on your device. We cannot delete them remotely because we never receive them.
- Open the app → "More" tab → "Settings"
- Scroll to "All data", tap "Delete all data"
- Confirm twice ("Continue", then "Delete permanently")
After that, all local data is deleted beyond recovery. An existing account is not affected.
02
Delete account
If you created an account: it only holds your email address, a password hash and an encrypted key record. No products, no lab values.
- Open the app → "More" tab → "Account"
- Tap "Delete account"
- Confirm with "Delete"
The account, email address and key record are removed on the server. Local data on the device stays; use "Delete local data" above as well for that.
No access to the app anymore?
Email us from your registered email address and ask us to delete your account. We will remove it manually and confirm it by email.